Today, I’m hosting Day 9 of The 10 Commandments of Leadership Blog Tour. For 10 days, 10 blogs are highlighting and discussing each chapter from The 10 Commandments of Leadership written by Eric Harvey and Steve Ventura.
Regardless of if you a leader of a large organization, a small group of peers, or your own family, you are often leading, and they count on you to be effective.
The best leaders are in service of a vision and a mission greater than themselves. When we are following our passion to make a difference that enthusiasm is contagious and will be felt amongst our team, within our companies and in our families. Inspiring others to serve by example is the hallmark of all great leaders.
“The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.” — Max DePree
Read on. Lead on. Choose to be the most effective and respected leader you can be.
EXCERPTED from Chapter 9 of “Strive to Serve Others”
It was a Tuesday morning many years ago. And it’s one we will always remember. On that day, we learned one of the best leadership lessons we have ever received. We had just begun a meeting with the head of a new client organization. After the customary exchange of pleasantries, we noticed something on her office wall. It was a framed poster with a few simple, yet unbelievably profound, words:
A “boss” CONTROLS.
A “leader” SERVES.
Which will I be, today?
Without question, that poster captures the true essence of effective leadership – and the core principle of leadership commandment number nine: SERVICE.
As a leader, your role – your purpose – is to help others, to guide others, to bring out the best in others. Your position exists because people have needs. They need assistance; they need direction; they need resources; they need support; they need inspiration; they need accountabilities … and a whole lot more. Meeting those needs is what your job is all about.
You Serve Others When You …
- Make providing exceptional customer service a performance requirement for everyone on your team.
- Demonstrate respect and empathy for every individual.
- Tell people what they need to hear rather than want to hear.
- Hold team members accountable for doing quality work.
- Contribute to others’ success and well-being.
- Make sure that everyone on the team does his or her share.
- Keep everyone focused on the organization’s mission.
- Maintain a positive, productive, and safe working environment.
- Set the example and tone for everyone to follow.
- Provide resources and information, and remove obstacles.
- Do what’s right … what needs to be done – regardless of how difficult it may be.
- Hire and promote people of quality.
- Help team members learn, develop, grow, and achieve their personal goals.
- Know the way and show the way.
- Commit to being the very best leader you can be.
- Embrace and practice The 10 Commandments of Leadership.
To lead is to guide, to guide is to help, to help is to serve. Remember that. Apply that. Strive to Serve Others.
QUESTIONS for Chapter 9
A Paradox of Leadership is that “The people who work for you are also the people for whom YOU work.” Briefly discuss your feelings about this idea and how it may apply to you.
Now is your chance to win! Here’s how…
1. By 12 midnight (Eastern) tonight: Post your answer to the above question (as a comment) on this blog and your name will be entered into a drawing to receive a FREE copy of The 10 Commandments of Leadership. Your name will be entered into the drawing a second time if you send us a tweet by copying and pasting the following: @Leader_Solution I commented on Day 9 of The 10 Commandments Blog Tour http://bit.ly/10Command
2. By 12 midnight (Eastern) on January 28, 2011: Post your answer to each day’s question (10 comments in total) for a chance to win a $100 Gift Certificate to WalkTheTalk.com.
Be sure to click here to learn more about the book and see the schedule for
The 10 Commandments of Leadership Blog Tour.
Lisa Hammond
The Barefoot CEO ®
3 users responded in this post
Wow! That is a really powerful statement. I have personally experienced both sides as a leader and a team member. The beliefs, attitude and energy of the leader make a huge difference in how successful the experience feels. A leader who acknowledges your contributions and your potential with an attitude of respect make you want to give 110% and more. You want to be the best team member you can be. Your best you. The opposite is also true-watch out leader who is condescending, critical with a superior attitude-everything will be a struggle without the respect and loyalty of your team. A leader with a spirit of service is a joy to follow!
“Strive to serve others”! I think that is a wonderful philosophy to serve rather than control! As a stay at home Mom, I picked up the slack while my husband worked long hard hours. I know it can mean something different for both business and personal. Great tips on this subject! Reward good, hardworking, loyal people.
I was on a team a few years ago where the leader truly did have the attitude of a servant to his team. He was never critical or judgemental in his words or behaviors, yet he knew how to draw out the best in each of us. When we were having a tough moment on the job, he was quick to provide a diversion… a different assignment, a break, some encouraging words, and that often meant that he would temporarily take over the task we were handling. He was quiet and unpretentious. Other teams always wanted to know what was going on behind the scenes on our team to make us all so cohesive and happy as a team! Other managers for those other teams generally hid behind their titles, behind closed doors, as the “boss”, and it showed in their teams work.